Privacy policy

We respect your privacy and understand that how your personal information is used and shared online matters to you. We will not collect any personal information other than when you contact us and we will always process that information in accordance with the law.

Our website may contain links to other websites. When you click on those links, your personal information may be processed by other organizations hosting those websites. We cannot control or monitor this and you should have regard to their privacy policies.

Information We Collect

We collect the following information when you contact us:

Your name and contact information

The nature of your inquiry

How We Use Your Information

We use your personal information to:

Respond to your enquiry

Provide you with our services

Improve our website and services

Contact you with updates about our services

How We Share Your Information

We do not share your personal information with any third parties without your consent.

Your Rights

You have the right to access, update, and delete your personal information that we hold. You also have the right to object to the processing of your personal information and to restrict the processing of your personal information.

Contact Us

If you have any questions about our privacy policy, please contact us at info@phillipscoaccountants.co.uk

Accountants Chester – Who We Are

TPP Accountants Limited t/a Phillips & Co Accountants are a UK-based accounting firm located at 85 Great Portland Street, London, United Kingdom, W1W 7LT. We are a Limited Company registered with the Association of Chartered Certified Accountants.

Accountants Chester – Your Rights

Under the GDPR, you have the following rights:

Access to your personal data

Request correction of inaccurate data

Request erasure of your personal data

Request restriction of processing of your personal data

Object to processing of your personal data

Request data portability

Be informed about automated decision-making

To exercise any of these rights, contact us at info@phillipscoaccountants.co.uk

Accountants Chester – Data Protection Principles

We comply with the GDPR’s six principles of data processing:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality

We process your personal data for the following purposes:

  • To fulfill your requests
  • To send you updates and marketing materials
  • To comply with our legal obligations

We will not use your personal data for any other purpose without your consent.

Accountants Chester – What Data Do We Collect And How Do We Collect It?

TPP Accountants Ltd t/a Phillips & Co Accountants uses your personal information to:

  • Meet legal, statutory, and contractual obligations
  • Provide you with products and services
  • Process payments
  • Send you marketing materials
  • Keep your records up-to-date

We collect your personal information when you:

  • Fill out a form
  • Contact us over the phone
  • Send us an email
  • Send us a letter

Your personal information may include:

  • Name
  • Date of birth
  • Home address
  • Business address
  • Personal email
  • Business email
  • Home telephone number
  • Mobile telephone number
  • Bank account details
  • Business bank account details
  • National insurance number
  • Business, financial, and tax information
  • Special category data (e.g. health/medical information, disabilities, etc.)

We take your privacy seriously and will do everything we can to protect it.

If you have any questions about how we use your personal information, please contact us at info@phillipscoaccountants.co.uk.

Accountants Chester – How Is Your Data Used?

We use your data to:

  • Provide effective services and advice
  • Comply with legal obligations
  • Maintain records
  • Communicate with you
  • Process payments
  • Send marketing material

We will never share your data without your consent.

We only keep your data for as long as is necessary.

You can withdraw your consent at any time.

Accountants Chester – Transfers To Third Parties

We share your personal data with third parties to:

  • Administer our services
  • Comply with the law
  • Protect our legitimate interests

We require third parties to:

  • Keep your data secure
  • Treat it in accordance with the law
  • Act only in accordance with our instructions

Accountants Chester – Safeguarding Measures

We take your privacy seriously and protect your data with:

  • Encryption
  • Access controls
  • Physical security
  • Data backups

We only keep your data for as long as necessary.

Accountants Chester – Transfers Outside The EU

Your personal data is safe with us.

We only store your data in the EU.

We are GDPR compliant.

 

 

Accountants Chester – Consequences Of Not Providing Your Data

You are not obligated to provide your personal information, but it is required for us to provide you with our services.

To learn more about how we use your personal information, please contact us at info@phillipscoaccountants.co.uk.

Accountants Chester – How Long Do We Keep Your Data?

TPP Accountants Ltd t/a Phillips & Co Accountants is committed to protecting your personal information. We only retain personal information for as long as is necessary to fulfill the purpose for which it was collected, or as required by law. We have strict review and retention policies in place to meet these obligations.

Your personal information is held for a minimum of 6 years. After this time, it will be destroyed. We may hold your information for a longer period than 6 years where we feel this is appropriate, for example in relation to Capital Gains Tax transactions where historic information is usually held permanently.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

You can request access to your personal information, or to have it corrected or deleted, by contacting us at [email protected] We will respond to your request within 30 days.

We take the security of your personal information very seriously. We have in place appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.

Accountants Chester – Special Categories Data

TPP Accountants Ltd t/a Phillips & Co Accountants may sometimes need to process sensitive personal information (also known as special category data) about you due to the services that we offer. When we collect this type of information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.

Some examples of sensitive personal information include:

  • information about your racial or ethnic origin
  • information about your political opinions
  • information about your religious or philosophical beliefs
  • information about your trade union membership
  • information about your physical or mental health
  • information about your sexual life or sexual orientation
  • information about your criminal convictions

We will only process sensitive personal information if we have a legal basis for doing so. This could be because you have given us your consent, because it is necessary for us to comply with a legal obligation, or because it is necessary for the performance of a contract to which you are party.

We will take all reasonable steps to protect your sensitive personal information from unauthorized access, use, or disclosure. We will only share your sensitive personal information with third parties where we have a legal basis for doing so, and we will take all reasonable steps to ensure that your sensitive personal information is protected when it is shared with third parties.

You have the right to request access to your sensitive personal information, to have your sensitive personal information corrected or deleted, and to object to the processing of your sensitive personal information. You can exercise these rights by contacting us at [email protected]

We take the security of your personal information very seriously. We have in place appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.

Accountants Chester – Cookies

This website uses cookies. A cookie is a small text file that is stored on your computer or mobile device when you visit a website. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

We use cookies for certain functions to improve the usability of the website. These cookies do not contain any personal information about you. However, enabling cookies in your web browser is necessary if you wish your selections to be remembered for future visits on the same computer.

You can find more information about cookies and how to manage them on your web browser’s settings page.

Accountants Chester – Lodging A Complaint

TPP Accountants Ltd t/a Phillips & Co Accountants only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If you have any concerns about how your personal information is being processed, you have the right to complain to the Information Commissioner’s Office (ICO). The ICO is the UK’s independent body set up to uphold information rights.

You can make a complaint to the ICO at:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

You can also contact the ICO by phone on 0303 123 1113 or by email at casework@ico.org.uk.

The ICO will investigate your complaint and take appropriate action if they find that your personal information has not been processed in accordance with the law.

Accountants Chester – Automated Decision Making

Automated decision-making is when a computer system uses personal information to make a decision without any human involvement. We are allowed to use automated decision-making in the following circumstances:

  • Where we have notified you of the decision and given you 21 days to request a reconsideration.
  • Where it is necessary to perform services and appropriate safeguarding measures are in place.
  • In limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights.

If we make an automated decision on the basis of any particularly sensitive personal information, we must have either your explicit written consent or it must be justified in the public interest, and we must also put in place appropriate measures to safeguard your rights.

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making. This statement is true unless we have a lawful basis for doing so and we have notified you.

Here are some examples of automated decision-making:

  • Using a credit scoring system to determine whether to offer you a loan.
  • Using a fraud detection system to identify suspicious transactions.
  • Using a risk assessment tool to determine whether to offer you insurance.

Automated decision-making can be a useful tool for businesses, but it is important to ensure that it is used fairly and in a way that respects people’s rights. We are committed to using automated decision-making in a way that is transparent, accountable, and fair.

Accountants Chester – Rights of Access, Correction, Erasure And Restriction

Data protection laws and rights

Under data protection laws, you have the right to:

  • Request access to your personal information.
  • Request correction of your personal information.
  • Request erasure of your personal information.
  • Object to processing of your personal information.
  • Request the restriction of processing of your personal information.
  • Request the transfer of your personal information to another party.

To exercise these rights, you can contact TPP Accountants Ltd.

You will not have to pay a fee to access your personal information or to exercise any of the other rights under data protection laws. However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Why is data protection important?

Data protection is important because it helps to protect your privacy and your personal information. It ensures that your personal information is collected and used fairly and lawfully, and that you have control over how your personal information is used.

What are some of the key data protection laws?

Some of the key data protection laws include:

  • The General Data Protection Regulation (GDPR)
  • The Data Protection Act 2018 (UK)

These laws give individuals certain rights over their personal information, such as the right to access their personal information, the right to have their personal information corrected, and the right to have their personal information erased.

How can I protect my personal information?

There are a number of things you can do to protect your personal information, such as:

  • Be careful about what personal information you share online.
  • Use strong passwords and keep them safe.
  • Be aware of phishing scams.
  • Keep your software up to date.
  • Use a VPN when connecting to public Wi-Fi.

What should I do if I think my personal information has been compromised?

If you think your personal information has been compromised, you should take steps to protect yourself, such as:

  • Freeze your credit.
  • Monitor your credit report for suspicious activity.
  • Place a fraud alert on your credit report.
  • Change your passwords.
  • Report the incident to the appropriate authorities.

Accountants Chester – Right To Withdraw Consent

Withdrawing consent

You have the right to withdraw your consent to the collection, processing, and transfer of your personal information at any time. To do this, please email us at info@phillipscoaccountants.co.uk.

Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) you originally agreed to, unless we have another legitimate basis for doing so in law.

If you withdraw your consent, this may affect our ability to provide you with certain services. We will notify you of any such impact at the time of withdrawal.

We take your privacy seriously and will always respect your rights. If you have any questions about your privacy or your rights, please do not hesitate to contact us.

Accountants Chester – Accessing Your Data

Subject Access Request

Under the General Data Protection Regulation (GDPR), you have the right to make a Subject Access Request (SAR). This means you can ask us for a copy of any personal data we hold about you, free of charge.

To make a SAR, please contact us at info@phillipscoaccountants.co.uk. We will need to confirm your identity before we can provide you with any information.

We will usually respond to a SAR within one month, but we may need more time if your request is complex. We will always keep you updated on our progress.

If you have any questions about your SAR or our response, please do not hesitate to contact us.

We take your privacy seriously and will always respect your rights.

Accountants Chester – Contact Details

If you have any questions about the Site or this Privacy Policy, or you wish to make a Subject Access Request, please contact us using the following details:

  • E-mail: info@phillipscoaccountants.co.uk
  • Telephone: 01244 220 062
  • Chester Office Address: Obsidian Offices, Chantry Court, Chester, CH1 4QN

We will aim to respond to all enquiries within one working day.

Accountants Chester – Amending the Policy

We reserve the right to update this Privacy Policy at any time. If we make any changes, we will notify you by email or by posting a notice on the Site. We encourage you to periodically review this Privacy Policy to stay informed of how we are protecting your information.

Your continued use of the Site after we post any changes to this Privacy Policy will constitute your acceptance of such changes. If you do not agree to the changes, you should not continue to use the Site.

Contact us

If you have any questions about this Privacy Policy, please contact us at info@phillipscoaccountants.co.uk.