Privacy policy

Privacy Policy

Phillips & Co Accountants

Last Updated: 13/03/2025

1. Introduction:

Phillips & Co Accountants (“we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website and interact with us. This Privacy Policy explains how we collect, use, share, and manage your personal information in accordance with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable data protection laws. 

2. Information We Collect:

We may collect the following personal data when you interact with us:

  • Contact Information: Name, email address, phone number (optional depending on contact method).
  • Inquiry Information: The nature of your inquiry and any information relevant to your request.
  • Website Usage Data: We may also collect information about your use of our website, such as your browsing history, IP address, and device information. This data is collected through cookies and similar technologies, as detailed in our Cookie Policy.

3. Purposes of Processing and Legal Basis

We process your personal data for the following specific purposes, and only on the following legal bases:

  • Respond to inquiries and fulfill contractual obligations: We process your contact information and inquiry information to respond to your inquiries and provide the services you request. This processing is based on the necessity of performing a contract with you or taking steps at your request before entering into a contract.  
  • Improve our website and services: We may use website usage data to analyze trends, improve the functionality of our website, and personalize your experience. This processing is based on our legitimate interest in maintaining and improving our services. Our legitimate interests include analyzing website traffic and user behavior to optimize our online presence. You can opt-out of this processing through cookie settings on your browser.   
  • Send occasional service updates (with consent): We may use your contact information to send you occasional updates about our services, but only with your explicit consent. You can withdraw your consent at any time by clicking the “unsubscribe” link in any marketing communication.

4. Data Sharing:

We will not share your personal data with any third parties without your express consent, except in the following limited circumstances:  

  • Legal Obligations: We may disclose your data if required by law, court order, or to comply with legal or regulatory requirements.
  • Professional Services: We may share your data with trusted third-party service providers who assist us in operating our website or providing you with our services, but only under strict confidentiality agreements that comply with GDPR requirements.  
  • International Data Transfers: If we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office.

5. Data Retention:

We will retain your personal data for no longer than necessary for the purposes outlined in this Privacy Policy. Specific data retention periods are as follows:

  • Contact Information and Inquiry Information: Retained for 7 years after the completion of your inquiry or the termination of our contract, to comply with legal obligations and address potential disputes.
  • Website Usage Data: Retained for 13 months, based on cookie expiration and analytical purposes.

6. Your Rights:

Under the GDPR and the UK Data Protection Act 2018, you have the following rights regarding your personal data:

    • Right to access: You have the right to request a copy of the personal data we hold about you.  
    • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data about you.   
    • Right to erasure: You have the right to request that we delete your personal data, subject to certain legal exceptions.
    • Right to restrict processing: You have the right to restrict the processing of your personal data in certain situations.   
    • Right to object: You have the right to object to the processing of your personal data for marketing purposes or based on our legitimate interests.   
    • Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.   
    • Right to withdraw consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.

    You can exercise these rights by contacting our Data Protection Officer at info@phillipscoaccountants.co.uk.

    7. Security:

    We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is ever 100% secure.  

    8. Children’s Privacy:

    Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us immediately.  

    9. Changes to this Privacy Policy:

    We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website. Your continued use of our website after the revised Privacy Policy is posted constitutes your acceptance of the changes.  

    10. Contact Us:

    If you have any questions about this Privacy Policy or your rights under it, please contact our Data Protection Officer at info@phillipscoaccountants.co.uk.